Bliss Tree

Legal Agreements

Our Policies

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BLISS TREE – Terms of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY AS YOUR USE OF PRODUCTS / SERVICES ARE SUBJECT TO YOUR ACCEPTANCE OF AND COMPLIANCE WITH THE FOLLOWING TERMS AND CONDITIONS (“TERMS”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the products/services offered through the Website and “company”, “we”, “us” and “our” shall mean BlissTree Foods.

 

USE OF THE WEBSITE

By accessing the website, you warrant and represent to the company that you are legally entitled to do so and to make use of information made available via the website.

 

SPECIFICATIONS

The company has made every reasonable effort to display all information on the website as accurately as possible. However, some slight variations may occur from time to time. Accordingly, any typographical, clerical or other error or omission in any information, price list, website text, pictures, images, confirmation, invoice or other document issued by the company shall be subject to correction at any time without any liability to the company. The company reserves the right to alter the products or any relative specifications (whether such specifications have been submitted by you in the website order or otherwise) and designs at any time, without notice, as a result of changes in law or at the sole discretion of the company. The images of the products shown are for visual representation only and may vary from the actual product.

 

PRICE AND PAYMENT

The price for the products that you confirm will be the price quoted by BlissTree on the website on the date the website order is received by the company and are subject to change. Payments must be made by credit card, debit card or net banking (please see the relevant part of the website for a list of those payment cards accepted and method of payment). By submitting a credit/debit card number or net banking details, you: (a) represent and warrant that your use of the particular card is authorized and that all information that you submit is true and accurate; and (b) authorize BlissTree to charge to the card you tendered all amounts payable by you to us based on the products/services you have confirmed. The company is not liable to confirm the order until BlissTree has received confirmation of payment. You may be subject to validation checks and/or third party authorizations depending on your method of payment.

 

INTELLECTUAL PROPERTY

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on the website are registered and unregistered trademarks owned by us. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission from us.

 

EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

 

CANCELLATION BY US

We reserve the right to cancel any website order (or any part of the website order) if for any reason: Products ordered by you are no longer available; or Products are withdrawn by the company or by order of any governmental authority, in which event we will notify you by email and refund any payments you have made for that website order or that part of the website order. We will not be obliged to offer any additional compensation for disappointment suffered if your website order is cancelled for any reason. We may terminate or suspend your use of the website at any time, with or without cause (including but not limited to your breach of these website conditions or any inappropriate or unlawful behavior on your part), with or without prior notice to you and without any liability or further obligation of any kind whatsoever to you or any other party. You are personally liable for any website orders that you place and charges that you incur prior to termination. We reserve the right to modify, suspend or discontinue this website, the products at any time with or without notice to you. We shall not be liable to you or any third party for any such modification, suspension or discontinuation. You agree to indemnify and hold harmless the company and its affiliates, officers, directors, employees and representatives from any and all third party claims and demands, including reasonable legal fees, for damages and/or costs due to or arising out of your breach of these website conditions and/or your use of the website, the products.

BLISS TREE – Privacy Policy

We value the trust you place in us and our products. That’s why we insist upon the highest standards to have secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration or you can do as a guest. We do use your contact information to send you offers based on your previous orders and your interests.

 

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Sharing of personal information

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Bliss-Tree.com is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

 

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account.

If you want to remove your contact information from all Bliss-Tree.com lists and newsletters, please click on unsubscribe in the email you receive.

Advertisements on Bliss-Tree.com

We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

 

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. _____________

_____________ Pvt. Ltd.

_____________________________

___________________________

Phone: +_____________________

Email: ___________________

Time: Mon – Sat (10:00 – 18:00)

Questions?

Please contact us regarding any questions or queries.

Shipping Policy

Product will be shipped within 72 hours from the date of order confirmation and shall be delivered within 4 working days from the date of shipping.

 

Returns and Refund Policy

The best way to eat your way to health is by including nutritional superfoods into your daily diet. It’s so easy to add nutrient-rich, flavoursome smart-picks to your menus and create delicious feasts which not only taste amazing, but will also bring long-term health benefits. However, if you are unsatisfied with any of our product you have purchased from our website, simply contact us within 10 days of shipment on customercare@bliss-tree.com for a replacement or 100% refund of the purchase price back to your account.  Please make sure to include:

  1. Your name and date of purchase
  2. The items you would like to get refunded
  3. The reason for the return (optional, but we’ve love to get your feedback to improve our products)

 

Cancellation Policy

Cancellations on orders will be considered if the request is made within 24 hours of placing an order or before the order is dispatched, whichever comes first.

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